Awesome Customer service from RODE

Posted: December 19, 2012 in Uncategorized

What a contrast to the abysmal customer service from KOGAN.

Earlier in the year RODE who make awesome Microphones  ( and are Australian company )  had a competition and with a massive amount of goodwill decided that  ALL participants,  even those that didn’t win the major prize would receive a RODE video Mic Pro. They indicated that it would take up to 8 weeks to ship them out and around the 8 week time I got an email explaining that they had been delayed but they should be here soon – hopefully before Christmas.

The pleasant suprise today was the not only the delivery of the Video Mic Pro but they Also supplied a DEADCAT which is an accessory to act as a windshield for recording outdoors. …AWESOME

Great customer service

Great customer service

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